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Account Settings

Manage your personal profile, preferences, and security settings from the Account page.

Overview​

The Account page is accessible by clicking your profile icon in the top-right corner of the platform and selecting Account Settings. From here you can manage your language preferences, profile information, avatar, password, and impersonation consent.

General Settings​

Language Selection​

My supports multiple languages. To change the interface language:

  1. Navigate to Account Settings
  2. Find the Language setting
  3. Select your preferred language from the dropdown
  4. The interface updates immediately

Profile Management​

Edit Your Profile​

You can update your personal information at any time:

  1. Navigate to Account Settings
  2. In the Profile section, update the following fields:
    • Name: Your display name across the platform
    • Email: Your email address (also used as your username)
    • Phone Number: Optional contact number
  3. Click Save profile
note

Email changes may require re-authentication. You may be asked to verify your new email address before the change takes effect.

Avatar Management​

Your avatar is displayed throughout the platform next to your name, in comments, and in user lists.

Upload an Avatar​

  1. Navigate to Account Settings
  2. Click on the avatar area or the upload button
  3. Select an image file from your device
  4. The avatar is uploaded and applied immediately

Supported formats: PNG, JPEG, WebP

File size limit: Maximum 500KB

Image processing: Images are automatically resized to 256x256 pixels and converted to PNG format. Source images can be up to 4096x4096 pixels.

Default Avatar​

When no avatar is set, the platform displays your initials in a colored circle. The initials are derived from your display name.

Delete Your Avatar​

To remove your avatar and revert to the initials display:

  1. Navigate to Account Settings
  2. Click the delete button on your current avatar
  3. Your avatar is removed and initials are shown instead

Public URL​

Avatars are available at a public URL for integration with other services:

/api/public/users/{user_id}/avatar

This URL is cached for 1 hour and can be used in external applications or email clients.

Password Change​

To change your password:

  1. Navigate to Account Settings
  2. Click Change Password
  3. Enter your current password
  4. Enter your new password
  5. Confirm your new password
  6. Click Save Changes
tip

Choose a strong password with at least 8 characters, including uppercase, lowercase, numbers, and special characters.

The Account Settings page includes an Impersonation section where you can manage whether administrators can temporarily access the platform as you. For full details on how impersonation works, see the Impersonation documentation.

Troubleshooting​

Cannot Save Profile Changes​

Problem: Changes are not saved after clicking Save

Solutions:

  • Ensure all required fields are filled in
  • Check that your email address is valid
  • Try refreshing the page and making the changes again
  • If changing email, complete the re-authentication process

Avatar Upload Fails​

Problem: Avatar does not upload or shows an error

Solutions:

  • Verify the file is in a supported format (PNG, JPEG, or WebP)
  • Check that the file size is under 500KB
  • Ensure the image dimensions do not exceed 4096x4096 pixels
  • Try a different image file

Password Change Fails​

Problem: Cannot change password

Solutions:

  • Verify your current password is correct
  • Ensure the new password meets all requirements (8+ characters, uppercase, lowercase, number, special character)
  • Make sure the new password and confirmation match
  • If you forgot your current password, use the "Forgot your password?" link on the login page instead