Dashboard
The Dashboard is the landing page after signing in to My. It gives an at-a-glance view of what you manage and links straight into the filtered lists.
Overview
The Dashboard is built from two rows:
- Counter cards -- one per resource you are allowed to read, each showing a total plus badges that jump into a pre-filtered list
- Third-party applications -- the external services connected to the platform, such as NethShop
Each card is rendered only if you hold the read permission for that resource, so the Dashboard never shows a counter you could not open.
Counter Cards
| Card | Shown when you hold | Counter | Badges |
|---|---|---|---|
| Alerts | read:systems | Total open alerts | Critical, warning, muted -- each opens Alerts filtered by that severity or status |
| Systems | read:systems | Total systems | Active, inactive, pending -- each opens Systems filtered by that status |
| Applications | read:applications | Total applications | Unassigned -- opens Applications filtered to the unassigned ones |
| Distributors | read:distributors | Total distributors | -- |
| Resellers | read:resellers | Total resellers | -- |
| Customers | read:customers | Total customers | -- |
| Users | read:users | Total users | -- |
A badge appears only when its count is greater than zero, so a healthy fleet shows a clean card.
The cards follow permissions, not just the hierarchy position. A Support user, for example, holds no read:users, so the Users card is not rendered for it even though its organization has users.
Third-Party Applications
Below the counters, the Dashboard lists the third-party applications registered on the platform. Each tile shows the application name, its description and a button that opens it with your My identity already signed in.
Which tiles you see depends on two things:
- Your distributor's portals. The Owner organization decides, distributor by distributor, which portals its resellers and customers may use (see Creating a Distributor). Users of a reseller or of a customer only see those; a reseller whose distributor has no portal enabled sees no tile at all.
- Your roles. Each portal declares which organization roles and user roles may open it: a portal for Admin and Support users is not offered to a Reader, even when the distributor has it.
Distributors and the Owner organization are never restricted by a distributor's list: their users see every portal their roles admit.
For the portals Nethesis flags as enforced on the identity provider, the same organization rule also applies at sign-in: a user of a reseller or customer outside an enabled hierarchy is refused by the identity provider even with the portal's login page at hand. The role filter is not enforced there and remains a Dashboard rule.
An application that is not enabled for your organization is shown with the button disabled.
Some applications also publish a small summary widget read live from the application itself -- the NethShop account summary, for instance. The widget is hidden for the Owner organization, because the shop account data is meaningful to the partners that transact, not to platform administrators.
Visibility Rules
Counter values are always scoped to your branch of the hierarchy -- you never see data from outside it:
- Owner organization: every resource, across the whole platform
- Distributor: its own resellers and customers, and their users, systems and applications
- Reseller: its own customers, and their users, systems and applications
- Customer: only its own organization
The organization role decides which hierarchy cards exist at all -- a reseller has no Distributors card, because it has no read:distributors -- while the user role decides the rest.
:::note Trends
The counter cards show current totals only. Growth over time is available from the API, through the /trend endpoints of each resource (/backend/api/systems/trend, /backend/api/users/trend, and so on), and in the Report tab of the Add-ons page.
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